Airsoft Megastore

2.8 star rating Rating - based on 28 reviews & complaints
We sell airsoft guns, bb guns, and tactical gear and accessories.  
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Customer Reviews, Ratings & Complaints
Review Posted 9/29/2018
This the Best place to get all your shit 100%
First time I went and approached this megastore through calling from overseas, I told them upfront I was expecting not buy anything, but wanted to learn more about teching and how i know what parts i need. I told Rommel I already had won a raffle... Read More »
 
 
 
Complaint Posted 1/4/2016
poor merchandise and horrible customer service
the worst customer service EVER.....spent over 500 on Christmas presents and one was even shipped without all the parts, the other wont charge....ive called customer service several times, you wait and wait and wait then a recording comes on to ca... Read More »
 
 
 
Complaint Posted 2/19/2014
DO NOT BUY FROM AIRSOFT MEGASTORE!!!
DO NOT BUY FROM Airsoft Megastore! I bought an air rifle for my son Christmas 2013 and it never worked. Before I even sent it back customer service said they would not honor the warranty because I used non-authorized pellets. The gun never even sh... Read More »
 
 
 
Complaint Posted 7/19/2013
very poor service and customer support
Customer support has lied to me on 2 occasions and refused to refund or repair my product when it was still under warranty. Buyer beware. Read More »
 
 
 
Review Posted 1/10/2013
recieved two broken guns wanted me to fix and then pay $40 to return them
"absolutly terrible bought 2 electric guns for $300 recieved both neither worked both broken here techs told me to take it apart to try to fix it then when that didnt work they want me to pay $40 to return the guns so they could repair them and se... Read More »
 
 
 
Review Posted 9/16/2012
Amazing selection and service, I'll be back!
Recently bought some guns for my nephew from this place. Couldn't be happier with the level of service and also the great prices. When one of the guns had a jamming issue, we called in and spoke on the phone to Wilson, who promptly resolved the is... Read More »
 
 
 
Complaint Posted 9/4/2012
Fraudulent Company, AVOID!
I have ordered from this company 4 times. 3 of the 4 I have received broken or defective items. I bought a KJW Sig Sauer P229 which was a broken and useless. However, they replaced it quickly, with a second broken pistol. I assumed it was an issue... Read More »
 
 
 
Complaint Posted 5/14/2012
UGH! What a hassle & headache!
BUYER BEWARE! I had bought two (2) of the WellFire Full Metal Gearbox VZ61 CQB Scorpion AEG Rifle SMGs from AIRSOFT MEGASTORE for my son's 12th birthday. We went to Patriot Airsoft for there grand opening April 28th. My son's bday was April 29th.... Read More »
 
 
 
Complaint Posted 1/25/2012
Airsoft Megastore: Complete Crooks
BUYER BEWARE. This company sent me a used, broken gun in a package that had been previously opened, the gun was delivered late even though I'd paid extra to get it there on time for Christmas, and after a huge hassle they agreed to refund only $71... Read More »
 
 
 
Complaint Posted 12/28/2011
Beware--All that glitters is not gold
Go elsewhere!!!. Emails not answered! Calls not answered! This alone makes me sure they'll never get my business again. I sent an email stating I'd like to cancel my order and never received a reply; HOWEVER, I did get "your order has shipped" gen... Read More »
 
 
 
Review Posted 10/22/2011
Review 10/22/2011
Best airsoft store hands down. From the warranty they provide to the helpful service, I am going to be a customer for life. Recently they just issued me $20 in free credit, just for spending over $250 on their site, wow, their promos are really go... Read More »
 
 
 
Review Posted 10/21/2011
Review 10/21/2011
Love airsoft-mega-store. They have the best deals hands down on airsoft and their customer service is supreme. Don't worry about the reviews and try them for yourself, they have a top notch service and tech department that knows their stuff, and o... Read More »
 
 
 
Complaint Posted 10/4/2011
Review 10/4/2011
Airsoft Megastore has the worst customer service that I have ever seen. My son worked all summer to save up enough money to purchase a Kar 98 gun. When the gun arrived, it was defective out of the box. The bolt would not work properly. After readi... Read More »
 
 
 
Review Posted 9/11/2011
Review 9/11/2011
It seems like the only thing that is the problem with this Company is that they are not good with AKs all you guys i would figure from all the other posts that you would NOT buy AKs from here jeeze just common sense which America has none of Read More »
 
 
 
Review Posted 8/25/2011
Review 8/25/2011
Air-soft megastore is a great store with a great selection and low prices. I am pleasantly surprised with how fast they ship, and they are great to work with when you have questions or even an order issue. I will be getting all my stuff from this... Read More »
 
 
 
Complaint Posted 8/23/2011
Review 8/23/2011
Bought a rifle, mask, and magazine from Airsoft Megastore. They were so poorly packaged the mask was deformed and broken because the rifle was sitting on it in the box, the rifle sight-viewer fell off during my son's first use, and the magazine di... Read More »
 
 
 
Review Posted 7/5/2011
Review 7/5/2011
Amazing products, amazing service. I don't understand all these "complaints" against the company, my friends, team mates, and even co-workers have all ordered from airsoft megastore before in the past 4 years with no issues whatsoever. Airsoft me... Read More »
 
 
 
Complaint Posted 7/5/2011
Review 7/5/2011
Very poor warranty and service results from this company. They rely on a multitude of excuses by citing fine print on their website. Also, if you send a product back and they claim that it is not a covered repair, you have to pay to have the item... Read More »
 
 
 
Complaint Posted 6/24/2011
Review 6/24/2011
Recently purchased yet another gun from Airsoft Megastore.Gun broke a mere 13 days past their website warranty. Money is tight but is this what we as consumers are led to expect? Just a too bad, tough luck, if you don't like it don't buy from us a... Read More »
 
 
 
Complaint Posted 5/12/2011
Review 5/12/2011
My son (11) saved his money to purchase an AK47 and a pistol. The pistol came with the scope broken and the AK47 selector switch broke the 2nd day. We returned them both for a refund (store credit) minus the 10% restocking. The company refunded th... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (877) 654-0356 Address   1418 Vineland Avenue
Baldwin Park, CA 91706
Website   http://www.airsoftmegastore.com Email   Support@airsoftmegastore.com
Contact   Customer Service Other  
 
 
 
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