Robert B.'s review of McMahon's RV

McMahon's RV

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Review Posted 11/14/2012
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DO NOT BUY FROM THIS COMPANY
My wife and I purchased a 2012 24' Freelander RV from McMahon's last August at their Angel Stadium RV show. The overall sales experience was less than stellar. My wife wanted to buy it and we worked a deal we were happy with. That was the last of the good experiences with McMahon's. Even though we had been pre-approaved by our credit union and were armed with the standard letter, we were told they needed the check before they could release the RV. We drove all the way to Colton from Placentia and drove back without the RV. We obtained the check, re-contacted McMahon's and drove back to Colton the following weekend. Sadly, we were told our RV was taken to Pasadena for an RV show and was not available for pick up. I contacted their sales department and was told they would "deliver" it to us. Well they did, it was filthy, showed signs that people had walked through it, and had absolutely no gas. After several calls and complaints, they finally refunded us the amount of a full tank. We took out new RV out and after the first use the automatic awning quit working. I contacted the service department and was told to bring it in. After SEVEN WEEKS and multiple phone calls we finally got our RV back. After TWO uses of the awning, it quit working again. That was in August of 2012 and we have yet to get it fixed. The service department continues to be "unavailable" every time I call and when I leave a message it is not returned. I have tried calling and the on line "chat agent" with no results. And the awning still does not work and it was under warranty. I hope you are looking around and reading these blogs BEFORE you buy from McMahon's.......DO NOT BUY FROM THEM.....GO SOMEWHERE ELSE....
 
 
 
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Additional Business Information
Hours   10:00 a.m. - 7:00 p.m. Daily Phone   (949) 653-6711 Address   5400 Garden Grove Boulevard
Westminster, CA 92683
Website   http://www.mcmahonrv.com Email   csi@mcmahonrv.com
Contact   Dan Watson Other  
 
 
 
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