|
|
Review 5/8/2011
|
|
I have reported to the company THREE times that their online advertising for one of their garments is false. Not just misleading, but the description is wrong in several ways: such as saying the garment is made of machine-washable polyester, lined with acetate, and has beads and sequins; when the garment is actually 100% sheer silk, unlined, handwash only, no embellishments. While I do realize this has got to be an inadvertant mistake, and not intentional false advertising, I report it here because it does show how unresponsive the Customer Service department is. Even though I've three timees reported these obvious errors and conflicting details, no one ever passed the information along to a supervisior, or web site manager for correction. They just keep repeating back to me the same erroneous information, without trying to verify what I've been trying to tell them.
|
|
|
|
|
|
|
|